Costcuttersrus fully support all of our fabulous products.
If you are not completely satisfied with your purchase for any reason we will reimburse you the full cost of the product, subject to our "Money back guarantee" that you can read here
IMPORTANT NOTE** We are sorry but any shipping costs you pay when you place an order will NOT be reimbursed. This is because we have had to start sending all orders using tracked and/or signed for post. This postage method is not only quicker and safer for our customers but also stops any bogus claims that an order has not been received when it has in order for the claimant to get a free replacement or a refund. Such claims were increasing the running costs of Costcuttersrus and would eventually have led to product price increases for the majority of our other customers who are completely honest which would have been very unfair.
Returns are at the expense of the buyer alone and if you are making a return from outside the UK please declare it as a "return" without a value or it might be subject to UK customs and import tax costs which will have to be deducted from your refund.
Please follow the "Return Instructions" here.
Thank you for understanding.