Health products without nasty chemicals, additives, preservatives or side effects!

How to return items

Please read the following carefully & follow the instructions. 

Please return the items using tracked & signed for shipping so you can confirm they have been received by us at Costcuttersrus.  The return address is;

Alpaca Parcels


8 Marine Gardens

Whitley Bay

Tyne & Wear

NE26 1EQ



IMPORTANT NOTE. If you are shipping from outside of the United Kingdom, please do NOT attach any value to the return package!!!

Clearly mark it as "personal belongings". You MUST do this otherwise the United Kingdom Customs & Excise department may try to charge you duties on the actual or perceived value of the package, as well as the cost of return shipping, believe it or not. These costs are 20% VAT & 6% taxes. Should these duties be raised, the Royal Mail postal system will also raise an £8 handling charge. These costs are excessive & will need to be deducted from your refund which we do not want to happen so please return the product as explained above. 

Refund. Costcuttersrus will of course have to check the returned items . Any refund is subject to the outcome of this check.