Please read the following carefully & follow the instructions.
Please return the items using tracked & signed for shipping so you can confirm they have been received by us at Costcuttersrus. The return address is;
8 Marine Gardens
Tyne & Wear
IMPORTANT NOTE. If you are shipping from outside of the United Kingdom, do NOT attach any value to the return package!!!
Clearly mark it as "personal belongings". You MUST do this otherwise the United Kingdom Customs & Excise department may try to charge you duties on the actual or perceived value of the package, as well as the cost of return shipping, believe it or not. These costs are 20% VAT & 6% taxes. Should these duties be raised, the Royal Mail postal system will also raise an £8 handling charge. These costs are excessive & will need to be deducted from your refund which we do not want to happen so please return the product as explained above.
Refund. Your refund will exclude the cost of outbound shipping that you paid when you placed your order because this was spent sending your order to you in good faith.
Costcuttersrus will of course have to check that the returned items are in perfect, unopened condition so that they can all be returned to stock for resale. Any refund is subject to the outcome of this check.